Benefits Analyst I

Position Type:

Full time

Weekly Scheduled Hours:

40

State:

Virginia

City:

Arlington

Zip Code:

22203

Total Base Pay Range:

$59,300.00 - $88,800.00

Overview:

Vivmark Residential exists to set the mark for what home can be. Formed through the merger of AvalonBay Communities and Equity Residential, Vivmark brings together two industry leaders with a shared commitment to excellence, innovation, and delivering exceptional living experiences. Our vision is to be the most trusted and best-performing rental housing company in America - one that continues to get better as it grows. And we're looking for people who want to help us do it.

As an owner, developer, and manager of more than 180,000 apartment homes in major markets across the US, we have the scale to offer something most companies can't. At Vivmark, team members move up and across functions, markets, and disciplines, building lasting careers. We invest in team members’ growth, development, and capabilities that make them and us better, and we hold ourselves to the highest standard as an employer.

The best people want to work here. We hope you're one of them.

The Role:

The Benefits Analyst I provides day-to-day administrative and operational support for the company’s employee benefits programs. This role assists with benefit enrollment, eligibility, employee inquiries, vendor coordination, data maintenance, and ongoing plan administration. The Benefits Analyst I also serves as backup support for employee leave of absence and workplace accommodation processes, helping ensure requests, documentation, system updates, and employee communications are handled accurately and timely. 

Key Responsibilities

Benefits Administration 

• Support the day-to-day administration of employee health and welfare programs, including medical, dental, vision, life, disability, spending accounts, and other voluntary benefits. 

• Respond to routine employee questions regarding benefits, eligibility, enrollment, coverage, and available resources, escalating complex issues as appropriate. 

• Assist with researching and resolving enrollment, eligibility, payroll deduction, and vendor discrepancies. 

• Maintain accurate benefit information within HR and vendor systems and perform routine audits and reconciliations to identify and correct discrepancies. 

• Coordinate with benefit vendors and internal HR, Payroll, and HRIS partners to resolve administrative issues. 

• Assist with annual Open Enrollment activities, including system testing, employee communications, enrollment support, data validation, and post-enrollment audits. 

• Support new hire, termination, and other employee lifecycle processes that impact benefit eligibility and coverage. This may include participation in new hire presentations. 

• Assist with benefit communications, employee resources, FAQs, and other educational materials. 

• Support benefit program reporting, invoice review, data requests, audits, and compliance activities. 

• Maintain benefit records and documentation in accordance with company procedures and applicable record-retention requirements. 

Leave of Absence and Workplace Accommodation Support 

• Serve as backup support for the administration of employee leaves of absence and workplace accommodation requests, including requests involving medical restrictions or limitations. 

• Assist with intake, tracking, documentation, and follow-up for leave and accommodation cases. 

• Help employees understand the administrative process, required documentation, applicable deadlines, and available resources. 

• Coordinate with employees, managers, HR partners, leave administrators, and other vendors as needed to support timely case administration. 

• Maintain leave and accommodation information in applicable systems and trackers and ensure appropriate documentation is retained. 

• Support payroll, benefit, and system updates associated with employees going on or returning from leave. 

• Assist with return-to-work coordination and other administrative aspects of the leave process. 

• Escalate complex leave, accommodation, compliance, or employee relations matters to more senior team members as appropriate. 

• Maintain strict confidentiality when handling employee medical and other sensitive information. 

General Benefits Operations 

• Support implementation of benefit program changes and new initiatives. 

• Assist with vendor file reviews, data validation, testing, and issue resolution. 

• Document administrative procedures and help maintain benefits processes, calendars, checklists, and reference materials. 

• Participate in benefit audits and assist with gathering data and documentation for internal and external requests. 

• Identify recurring employee or administrative issues and recommend opportunities to improve processes and the employee experience. 

• Provide additional support to the Benefits team as priorities and business needs evolve. 

Qualifications

• Bachelor’s degree in Human Resources, Business, or a related field preferred, or equivalent relevant experience. 

• One to two years of HR, benefits, leave, HRIS, or related administrative experience preferred. 

• Strong attention to detail and ability to manage multiple priorities and deadlines. 

• Strong customer service, communication, and problem-solving skills. 

• Ability to handle confidential and sensitive employee information with discretion. 

• Comfort working with HR systems, Microsoft Excel, and other business applications. Workday especially helpful. 

• Ability to learn benefits policies and processes and apply established procedures consistently. 

• Demonstrated willingness to research issues, ask questions, and escalate appropriately when situations require additional expertise. 

Scope of Role 

This position provides administrative and backup support for leave and workplace accommodation processes. It is not expected to independently make legal, compliance, or employee relations determinations. Complex cases and decisions are escalated to the appropriate senior team member or HR partner. 

How Vivmark Supports You:

We know that our teams are the beating heart of our success and we’re committed to showing our appreciation.

We offer:

• A competitive benefits package that supports your health, financial well-being, and work-life balance, including medical, dental, and vision coverage, a 401(k) with company match, paid vacation and company holidays, and exclusive team member housing discounts.

Additional Info:

Vivmark Residential is proud to be an equal opportunity employer and is committed to an inclusive and diverse work environment free of discrimination and harassment.  We believe that in order to achieve our purpose of creating a better way to live, we must recruit, develop and retain associates with a wide range of backgrounds, experiences and perspectives and create an environment that encourages all voices to be heard, understood and appreciated. With this we know we can do great things.

Vivmark Residential makes employment decisions without regard to a person’s race, ethnicity, color, religion, sex, national origin, sexual orientation, gender identity, pregnancy (including childbirth, lactation or related medical conditions), age, physical or mental disability, genetic information (including characteristics or testing), citizenship status, military or veteran status, or any other status protected by the law.

Vivmark Residential will consider for employment qualified applicants with criminal histories in a manner consistent with requirements under the law.

Applications are being accepted on an ongoing basis.

Vivmark Residential does not require or request that you provide any information that identifies your age, date of birth, or dates of school attendance or graduation.  Please redact this information prior to the submission of your application and/or leave these fields incomplete on your application.

For California residents, if you elect to apply to Vivmark Residential you accept the Vivmark Residential California Personnel Privacy Notice (https://www.avaloncommunities.com/california-personnel-privacy-notice/)

No Fees Notice & Recruitment Fraud Disclaimer:

Vivmark Residential is aware that there is recruitment fraud activity whereby scammers impersonate Vivmark Residential and offer fake employment opportunities to candidates.  These scammers often seek to obtain personal information or money from candidates.

Please note that Vivmark Residential will never charge any candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process.  If you suspect that you are being contacted by a scammer impersonating our company, please report it immediately to our official HR Department ([email protected]).

Job ID JR107557